Records Clerk

City of New York•New York, NY

10d

About The Position

The New York County District Attorney’s Office (DANY), Records Management Unit, has an immediate opening for a motivated, organized, detail-oriented, and customer-service-oriented Records Clerk. The Unit supports internal customers by meeting the Office’s records needs, ensuring compliance with the records retention schedule, and developing methods and strategies for overall records management. Under direct supervision, with some latitude for independent initiative and judgment, the Records Clerk performs clerical tasks and handles highly confidential and sensitive information. The position’s regular schedule is Monday through Friday, 9:00 AM to 5:00 PM. The employee must be able to work overtime, rotating schedules, and weekends as needed. A valid New York State driver’s license in good standing is required at hire and must be maintained throughout employment. Authorization to work in the United States is required.

Requirements

At least 1 year of experience in a clerical or administrative role with a strong customer service focus, demonstrating excellent organizational, communication, and problem-solving skills.
Possess a valid New York State driver’s license in good standing at the time of hire and maintain it in good standing throughout employment.
Submit a cover letter and resume.
Be authorized to work in the United States.
Be able to work overtime, rotating schedules, and weekends as needed.

Nice To Haves

Proficiency with Microsoft Office applications, such as Word and Excel.
Excellent organizational skills.
Excellent time-management skills, including the ability to multitask, prioritize, work with frequent interruptions, adapt to workflow changes, and meet deadlines.
Strong attention to detail and accuracy.
Strong communication skills.
Strong customer service skills.
Ability to follow directions and apply policies, procedures, and guidelines.
Ability to maintain confidentiality and handle sensitive information.
Ability to lift boxes weighing 20 pounds or more.
Ability to drive a motor vehicle.

Responsibilities

Process, facilitate, coordinate, and transport customer requests in a timely manner, including intake of case files and related materials.
Retrieve and return case files and evidence, including pickup and delivery.
Dispose of records and evidence in accordance with the Office records retention schedule and legal requirements.
Provide records supplies and shredding services.
Search for records in internal electronic databases and physical filing systems.
Enter data in internal electronic databases and physical logs to accurately record files and track requests.
Assist with organizing and inventorying evidence.
Drive Unit vehicles to retrieve and return records and evidence from locations in the five boroughs.
Assist with special records management projects.
Perform other records-related administrative duties, including serving as backup to other Records Clerks as needed.