Records Clerk

City Of Humble•Humble, TX
•$20 - $28•Onsite

About The Position

The Records Clerk supports the Humble Police Department as custodian of its official records, maintaining them as required by law and municipal and departmental policy. The position requires a high degree of expertise, competency, and attention to detail. It involves handling confidential and sensitive information that may not be disclosed to unauthorized persons. The position is based at 310 Bender, Humble, Texas, and is classified as full-time and non-exempt. The work schedule is Monday through Friday, with some weekends. The starting salary range is $20.4457–$22.6916, and the full salary range is $20.4457–$27.5374. The role primarily takes place in a controlled office environment. It may involve extended periods of sitting or standing, tight schedules and deadlines, multiple distractions, and challenging interactions with the public. The position may also provide dispatch coverage in emergency situations and perform other duties as assigned.

Requirements

  • U.S. citizenship.
  • High school diploma or GED equivalent.
  • Minimum age of 21.
  • Valid Texas Driver’s License.
  • Ability to proficiently read, write, and comprehend English.
  • Adequate visual acuity and hearing to read, write, hear, and speak clearly in person and by telephone.
  • Computer skills sufficient to use word-processing and other departmental programs, including Windows, Microsoft Word, and Excel.
  • At least two years of experience in a business office environment performing clerical, administrative, and secretarial duties.
  • Must not have been convicted of a felony or Class A misdemeanor criminal offense.
  • Must not have been convicted of a Class B misdemeanor within the past ten years or any crime involving moral turpitude.
  • Demonstrated positive work history, good attendance, and punctuality.
  • Must possess and maintain a good credit history and financial record.
  • Must pass a drug screening and physical abilities test.
  • Must meet health standards so as not to pose a risk to the health or safety of others in the workplace or people encountered while performing duties.
  • Knowledge of records-retention laws and requirements.
  • Knowledge of public information and open records request requirements.
  • Ability to communicate tactfully and diplomatically with diverse groups.
  • Ability to perform duties with competent, professional work ethics and make rational, sound decisions.

Nice To Haves

  • Two years of experience in records management or police records management.

Responsibilities

  • Serve as custodian of records for the Humble Police Department and maintain records as required by law and city and departmental policy.
  • Conduct monthly validation of stolen vehicles, guns, missing persons, and articles; verify data in the national database and confirm it monthly.
  • Produce and enter monthly IBR report data to track crime statistics for the FBI.
  • Verify RMS report data and property tables for accurate IBR reporting.
  • Maintain sex offender files through the DPS website.
  • Produce statistical reports from RMS, JMS, CAD, and Crystal.
  • Respond to open records requests from attorneys and citizens and comply with court subpoenas.
  • Comply with court orders for expunctions by removing applicable names, photos, and records from RMS, JMS, CAD, TXDEX, and the storage facility.
  • Duplicate documents and audio and video recordings as required.
  • Liaise with city attorneys, the Attorney General’s office, and the Harris County District Attorney’s office, distinguishing confidential information to prevent unauthorized release.
  • Process offense and accident reports, verify them, and clear errors.
  • Conduct audits and correct issues related to TCIC/NCIC and CJIS compliance.
  • Conduct background checks for federal agencies and the U.S. military and prepare background-check letters on agency letterhead.
  • Process DWI paperwork for DPS.
  • Ensure juvenile fingerprint compliance.
  • Perform CAD system quality control to ensure reported cases are submitted on time and properly disposed.
  • Create standard and specialized in-house reports using Crystal Reports, CAD, and Excel formats for requested statistical reporting.
  • Maintain hard-copy and original-report storage areas in compliance with records-retention requirements.
  • Appear in county court as required by subpoena.
  • Answer incoming telephone calls, faxes, emails, and lobby walk-in inquiries related to records.
  • Assist with dispatch coverage in emergency situations as needed.
  • Receive, presort, and send email alerts for U.S. Mail and delivery packages received at the police department.
  • Perform other duties as directed or assigned.
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