Records Clerk

Port Orange, City of•Port Orange, FL

About The Position

This position performs moderately complex and varied clerical work in the Records Section of the Police Department. The Records Clerk processes and maintains police records, assists the public and other agencies with information, and performs reception and office-equipment duties. The position is part of the City’s Emergency Management Team and must perform duties and assigned shifts during emergency management operations. Additional compensation for such work, if any, is determined by the City Manager under the City’s Emergency Management Activation and Emergency Declaration. Failure to report for emergency assignments or scheduled shifts may result in disciplinary action, up to and including termination.

Requirements

High school diploma or GED.
Two years of related experience and/or training in clerical work, including data entry, or an equivalent combination of education and experience.
Valid Florida driver’s license.
Knowledge of modern office appliances, practices, and procedures.
Ability to read, analyze, and interpret work-related documents.
Ability to respond effectively to sensitive inquiries or complaints.
Effective oral and written communication skills.
Ability to comprehend and apply mathematical concepts relevant to the position.
Ability to identify problems, assess related information, develop and evaluate options, and implement solutions consistent with laws, ordinances, and established principles.
Ability to follow and interpret written and oral instructions.
Ability to maintain complex clerical records and prepare reports from them.
Ability to type data-entry information rapidly and accurately, with a typing speed of 40 accurate words per minute.
Computer skills, including experience with software applications appropriate to the position.

Responsibilities

Operate a computer and scanner to recover, print, and store records data.
Log offense reports and process arrests, field interrogation cards, written warnings, and related records.
Receive cash payments for incident and accident reports and fingerprint cards; prepare reports of cash and checks received and ensure funds are properly deposited.
Assist the public with information about reports and police record checks.
Perform complex and detailed record-keeping functions.
Assist officers and other agencies with researching information and records.
Act as receptionist, provide general information to citizens who call or visit the lobby, and answer and transfer telephone calls.
Operate office equipment, including copy machines, printers, fax machines, and scanners.
Maintain records and prepare reports.
Complete evidence/property receipt forms for lost and found property.
Provide citizens with crime reports and accident exchange forms.
Sign off citations for equipment violations.
Maintain files and records pertaining to the Police Department.
Perform related work as required and duties assigned during emergency management operations.