Records Clerk

Copyright Clearance Center•Indianapolis, IN
•$15 - $16•Onsite

About The Position

The Records Clerk supports the day-to-day records management operations for corporate clients by performing a range of administrative and clerical tasks. This role is responsible for document intake, filing, data entry, and maintenance of records systems, while delivering high-quality customer service. The Records Clerk ensures accuracy, organization, and compliance in all document handling processes. This onsite position is located near downtown Indianapolis at our client’s offices.

Requirements

  • 1-2 years’ customer service experience
  • 1- 2 years records management experience with a proven ability to multi-task
  • Proficiency in Microsoft Office (Outlook, Word & Excel) and Internet navigation
  • Must have a mobile phone for security and multi-factor authentication
  • Strong interpersonal skills
  • Effective written and verbal communication skills
  • Ability to alphabetize and prioritize work
  • Strong organizational skills with high attention to detail
  • Alpha-numeric data entry experience desired
  • Experience with standard office equipment (i.e.; copier, scanner, fax, etc.)
  • Ability to work some overtime as needed
  • Ability to climb stairs, bend and reach for filing, lift up to 25 lbs. and walk 1/4 mile between libraries up to twice per day and from parking lot to facility
  • Must be able to work in environments where Vancomycin and Penicillin may be present
  • Must pass a background check and drug screening

Nice To Haves

  • College degree preferred

Responsibilities

  • Provide documents and information to customers through online requests and in person interactions
  • Responsible, professional, responsive service to customers at the service window and through other communication channels
  • Maintain accurate and up-to-date databases of all documents and records
  • Day-to-day management and organization of the filing system including logging and scanning incoming documents into database, shifting files, making new folders when folders become overcrowded, ordering supplies, etc.
  • Annually archive documents which would include removal from the shelves, transferring and organizing into boxes, logging information into the database and preparing the necessary documentation
  • Report generation as needed
  • Route and distribute documents to internal customers as assigned; Print and issue logbooks and notebooks as requested
  • Support internal and external audits

Benefits

  • Performance bonus eligible
  • CCC provides excellent benefits.
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