Records Clerk

HCA Healthcare•Atlantis, FL

About The Position

The Records Clerk performs reception and clerical functions under the direction of the Office Coordinator. The role is responsible for promptly answering incoming phone calls, resolving inquiries, and completing and distributing incoming correspondence. The Records Clerk also assists patients with billing service or payment inquiries while maintaining good public relations. The position requires strong communication skills and a cooperative, team-oriented approach.

Requirements

  • High school graduate or GED.
  • No experience required.
  • Good communication skills.
  • Ability to work well with others in a spirit of teamwork and cooperation.

Responsibilities

  • Perform reception and clerical functions under the direction of the Office Coordinator.
  • Answer incoming phone calls promptly and resolve inquiries.
  • Complete and distribute incoming correspondence.
  • Assist patients with billing service or payment inquiries while maintaining good public relations.
  • Communicate effectively and work cooperatively with others.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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