RECORDS CLERK

City of Weslaco • Weslaco, TX

4d

About The Position

Under the general direction of the Records Supervisor, the Records Clerk is responsible for data entry, filing and scanning records, answering phones, processing requests for information, and interacting daily with the public, officers, City staff, and other law enforcement agencies. The role also includes receiving and processing payments, assisting with report storage and retention, and reviewing reports for compliance with IBR validation requirements.

The position requires regular and prompt attendance and physical presence at work. The employee may be required to work beyond normal business hours at night and/or on weekends.

Requirements

• High school diploma or equivalent (GED).
• One to three years of office work experience, or education, training, and experience that provide the knowledge, skills, and abilities needed to perform the essential functions.
• Pass a pre-employment criminal background check and drug screen at the City's expense.
• Successfully complete Emergency Management and Incident Command Training within the first three months of hire.
• Working knowledge of applicable local and state regulations or laws.
• Ability and knowledge to operate a variety of office equipment at efficient speed.
• Ability to interact courteously and tactfully with employees and the public.
• Ability to prioritize tasks in a detailed and accurate manner.
• Ability to safeguard sensitive and confidential information.
• Good oral and written communication skills and basic business mathematical skills.
• Strong computer skills and proficiency in Microsoft Word and Excel.

Nice To Haves

• Valid Class C Texas Driver License; preferred but not required.
• Bilingual English/Spanish.

Responsibilities

• Receive and answer routine questions from the public and other law enforcement agencies.
• Prepare intake information, criminal background documents, and criminal history folders or index cards.
• Make copies of case reports and rap sheets for C.I.D. as needed.
• Provide information to the public in accordance with the Open Security and Privacy Act.
• Receive and process payments from the public.
• Assist with the storage, retention, and scanning of offense reports.
• Process and review reports to ensure IBR validation sets comply with local, state, and federal requirements.
• Maintain regular and prompt attendance and be physically present at work.
• Perform other similar or related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED