Records and Compliance Coordinator

Chatham University•Pittsburgh, PA

1d•Onsite

About The Position

Chatham University is seeking a detail-oriented Records and Compliance Coordinator to join the Registrar’s Office. The Records and Compliance Coordinator provides administrative and operational support to the Registrar’s Office by ensuring the accurate maintenance of student records, the efficient processing of academic information, and the delivery of high-quality service to students, faculty, and staff. This role requires strong organizational skills, keen attention to detail, and the ability to handle sensitive information with discretion and confidentiality. This position may require extended hours during peak registration or graduation periods.

Requirements

Bachelor’s degree in education administration, business, or related field.
1–3 years of administrative or office coordination experience.
Proficiency in Microsoft Office and student information systems.
Customer service mindset!
Attention to detail and accuracy.
Ability to handle confidential information responsibly.
Problem-solving and critical thinking skills.
Ability to work independently and as part of a team.
Time management and ability to meet deadlines in a fast-paced environment.

Responsibilities

Maintain and update student academic records in accordance with institutional policies and federal regulations.
Ensure compliance with privacy laws (e.g., FERPA) and institutional guidelines.
Coordinate scheduling of classes, and academic events, including conflict resolution.
Support implementation of approved curriculum changes through course scheduling, section building, and registration availability.
Support record audits, data validation, and quality control processes.
Support graduation audits and degree conferral processes.
Generate reports and fulfill institutional data requests.
Provide input on reporting, and records-related deadlines for the operational calendar.
Assist with reporting, record audits, operational calendar accuracy as it relates to compliance requirements, and quality control checks.
Collaborate with Admissions, Financial Aid, Student Accounts, and academic departments to ensure data consistency.
Provide secondary support for front-line services during peak periods.
Crosstrain to support registration and student services to ensure operational continuity.
Provide backup support during peak periods (registration, audits, and graduation).
A strong commitment to a student-centered, team-oriented environment is essential.
Other duties as assigned.