Recorder 1 (PCN 10-0316)

State of Alaska•Anchorage, AK

2d•Onsite

About The Position

The Department of Natural Resources, Support Services Division, is recruiting for a Recorder 1 in Anchorage. This position is open to Alaska Residents only. The Recorder's Office provides recording and customer service for the State of Alaska. Daily tasks include providing excellent customer service and assistance to the general public in person and over the phone, examining and recording documents electronically, by mail, and in person by applying state statutes and regulations, rejecting and returning documents that do not meet recording requirements, processing fees, handling cash, receipting payments, and balancing to ensure the deposit is correct, and data entry by indexing and verifying information extracted from the recorded documents. The Recorder’s Office is a positive, technology-driven environment that produces highly skilled, knowledgeable employees committed to recording and preserving Alaska's permanent public record. Our staff is innovative, creative, and driven to achieve the highest level of support for our customers. We continually seek new enhancements and solutions to enable greater access to Alaska public records. As Recorders, we work daily with State and Federal entities, businesses large and small, and the general public to ensure that documents are recorded in a timely and accurate manner in support of the Alaskan economy.

Requirements

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
Experience including the performance of administrative support assignments; specifically, typing or data entry, or working with documents concerning ownership and encumbrances on property, such as deeds, liens, mortgages, promissory notes, financing statements, plats, or surveys.

Responsibilities

Provide excellent customer service and assistance to the general public in person and over the phone.
Examine and record documents electronically, by mail, and in person by applying state statutes and regulations.
Reject and return documents that do not meet recording requirements.
Process fees, handle cash, receipt payments, and balance to ensure the deposit is correct.
Data entry by indexing and verifying information extracted from the recorded documents.