Reconstruction Project Manager

Servpro • Chesapeake, VA

1d

About The Position

The Reconstruction Project Manager plans and executes reconstruction projects and ensures a high quality of service for customers, clients, subcontractors, and resource providers. The role manages the customer experience and overall customer satisfaction, including educating customers about the process, maintaining communications, securing permits, scheduling and budgeting projects, qualifying subcontractors and resource providers, and negotiating terms and expectations.

This position is with the Chesapeake SERVPRO franchise, a locally owned and operated family business focused on helping people recover from fire and water damage. The employer describes a close-knit, team-oriented environment with opportunities for career development and advancement. Compensation includes base salary and commission opportunities, with total target annual compensation of $60,000–$75,000; actual earnings vary based on performance and other applicable factors.

Requirements

• Demonstrated customer service skills and track record.
• Effective written and oral communication skills.
• High school diploma or GED.
• Ability to successfully complete a background check, subject to applicable law.
• Ability to work in challenging situations, meet new people, supervise others, and manage multiple tasks.
• Ability to walk and stand for extended periods, drive, sit, climb, climb ladders, and work at ceiling heights.
• Ability to work with exposure to extreme conditions such as heat.

Nice To Haves

• Experience in restoration and/or construction.
• Project Management Professional (PMP) certification.

Responsibilities

• Educate customers on the reconstruction process.
• Maintain customer and client communications.
• Ensure proper permits are acquired.
• Create project schedules, timelines, and budgets.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with customers and clients.
• Plan and execute reconstruction projects while ensuring high-quality service.
• Manage the overall customer experience and customer satisfaction.

Benefits

• Earned commissions
• Paid holidays
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training and development
• Vision insurance
• 401(k) matching
• Dental insurance
• Company car
• Continuous education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED