About The Position

Tryfacta is seeking a Receptionists/Secretaries, Except Legal, Medical, and Executive for a client at 508 Main St., Buffalo, NY 14202. This is a temporary, five-month contract assignment with a work schedule of 9 a.m. to 5 p.m., Monday through Friday. The office is closed on state holidays. The person in this position will act as an office assistant for counseling staff, supporting clerical and reception operations. Duties include data entry and error resolution in participant cases to ensure compliance, opening new cases, verifying appointments, filing paper and electronic documents, assisting with or creating service authorizations, and sending communications by email and U.S. mail. The role also includes incoming and outgoing mail duties, monitoring office supply inventory, answering phones, greeting participants, and responding to general questions about services. Other reasonable administrative and clerical duties may be assigned as needed.

Responsibilities

  • Assist counseling staff with clerical tasks.
  • Enter data and resolve errors in existing participant cases to ensure compliance.
  • Open new participant cases.
  • Verify appointments.
  • File paper and electronic documents.
  • Assist with or create authorizations for services.
  • Send communications via email and U.S. mail.
  • Handle incoming and outgoing mail.
  • Monitor office supply inventory.
  • Answer phones, greet participants, and answer general questions about services.
  • Take on other reasonable administrative and clerical duties as needed.
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