Receptionist - Mercedes-Benz of Houston North

AutoNation • Houston, TX

2d

About The Position

The Receptionist receives incoming calls, determines their nature, and directs callers to the appropriate person or department. The role answers basic inquiries, takes thorough messages, and greets customers professionally. It also provides administrative and clerical support, prepares sales and service gas tickets for the Accounting Department, and serves as backup to the Sales Department Cashier. The Receptionist assists the General Manager as needed, attends scheduled meetings and trainings, and performs other assigned duties. The position requires friendly, professional, courteous, and efficient interactions with customers and employees.

Requirements

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner.
• Operate the switchboard telephone system.
• Communicate with callers professionally, pleasantly, and efficiently, striving to minimize time spent on hold.
• Take thorough messages, including the caller’s first and last name, company name if applicable, time, and message.
• Provide basic information to callers with general inquiries.
• Assist with filing and other administrative tasks as needed.
• Prepare sales and service gas tickets for the Accounting Department.
• Serve as a backup to the Sales Department Cashier.
• Assist the General Manager with clerical duties as needed.
• Attend meetings and trainings as scheduled.
• Perform other duties as assigned.
• Be friendly, professional, courteous, and efficient when working with customers and employees.

Benefits

• Competitive compensation.
• 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website featuring offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED