Receptionist - Mercedes-Benz of Houston North

AutoNation • Houston, TX

1d

About The Position

The Receptionist receives incoming calls, determines the nature of each call, and directs callers to the appropriate person or department. The role answers basic inquiries and takes messages while greeting customers and communicating with callers in a professional, friendly, and efficient manner. It also provides administrative and clerical support, including preparing sales and service gas tickets for the Accounting Department and serving as a backup to the Sales Department Cashier.

Requirements

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.

Responsibilities

• Meet and greet customers in a professional manner.
• Operate the switchboard telephone system.
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize time spent on hold.
• Take thorough messages, including the caller’s first and last name, company name if applicable, time, and message.
• Provide basic information to callers with general inquiries.
• Assist with filing and other administrative tasks as needed.
• Prepare sales and service gas tickets for the Accounting Department.
• Serve as a backup to the Sales Department Cashier.
• Assist the General Manager with various clerical duties as needed.
• Attend meetings and trainings as scheduled.
• Perform other duties as assigned.
• Be friendly, professional, courteous, and efficient when working with customers and employees.

Benefits

• Competitive compensation.
• 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED