Receptionist

Great Clips•Indianapolis, IN

20d•Onsite

About The Position

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day. If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit. This role is perfect for students nearing graduation, passionate beauty industry learners, and students needing flexible schedules. Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role. You will have a great, reliable hourly wage, flexible scheduling with dependable retail hours, and a team environment where salon staff help each other succeed. You'll have the opportunity to create positive connections with customers and teammates while supporting essential salon operations, with clear processes and training for front-desk responsibilities. Experience working in a professional salon setting is provided, along with opportunities to grow into other roles within the salon, if desired. Innovative salon technology, including Online Check-In and the Great Clips App, will be utilized. Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

Requirements

A friendly, professional approach to customer service.
Strong communication and interpersonal skills.
The ability to stay organized and manage multiple tasks.
Reliability and a positive attitude.
Comfort using basic technology and learning new systems.
A team-first mindset and willingness to support salon operations.
Current cosmetology and barber students are encouraged to apply.

Nice To Haves

No cosmetology or barber license is required for the receptionist position.
Prior salon experience isn’t required.
Customer service skills are most important.

Responsibilities

Deliver a welcoming, comfortable salon experience.
Act as the first point of contact for customers.
Provide key support for stylists and salon management.
Greet customers warmly.
Keep the salon clean and organized.
Provide accurate wait times.
Help manage the flow of guests.
Support essential salon operations.
Utilize innovative salon technology, including Online Check-In and the Great Clips App.