Receptionist (PER DIEM)
About The Position
The Receptionist greets, assists, and directs visitors, residents, and other callers at Masonicare at Bishop Wicke. The role supports the Assisted Living and Memory Care communities by providing information and guidance, coordinating deliveries and transportation requests, maintaining resident and guest-room records, and assisting with administrative tasks. The Receptionist also participates in recreation activities and responds to emergencies through the Call-for-Aid System. The position requires a high school education or equivalent. Customer service and office experience are preferred. No licensure is required. The successful candidate provides person-centered care and services that demonstrate dignity, respect, compassion, coordinated support, and personalized care.
Requirements
- High school education or equivalent.
- Provide person-centered care and services that demonstrate dignity, respect, compassion, coordinated support, and personalized care.
Nice To Haves
- Customer service experience.
- Office experience.
Responsibilities
- Maintain departmental policies and procedures, objectives, quality assurance programs, and safety standards.
- Assist, guide, and direct visitors and residents; determine the nature of their business and direct or escort them to appropriate locations when needed.
- Receive messages, flowers, newspapers, and other items; notify appropriate staff and deliver or arrange delivery.
- Conduct recreation activities such as exercise, games, and discussion groups.
- Maintain files on residents’ meal-service requests and other needs, as well as directories and records of residents’ locations, status, and other pertinent information.
- Assist with the care and maintenance of department equipment and supplies.
- Participate in educational programs and in-service meetings, and attend meetings as required.
- Handle incoming emergencies through the Call-for-Aid System and notify and direct appropriate staff.
- Schedule resident transportation requests.
- Enter maintenance and housekeeping work orders.
- Maintain the Outlook calendar for guest-room reservations.
- Fill in for Administrative Assistants as needed.
- Sort and distribute incoming correspondence.
- Assist staff with administrative duties and requests.
- Receive daily prescriptions from various pharmacies.
- Perform other duties as assigned.
Benefits
- Competitive pay.
- Matching 401K retirement plan.
- Work-life balance.
- Career growth opportunities.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
