Receptionist (PER DIEM)

Masonicare Corp•Shelton, CT

1d•$17 - $24•Onsite

About The Position

The Receptionist greets, assists, and directs visitors, residents, and other callers at Masonicare at Crosby Commons. The role also coordinates with the Recreation Department to provide recreational activities and supports administrative operations for the Assisted Living and Memory Care communities. Responsibilities include assisting visitors and residents, handling messages and deliveries, conducting recreation activities, maintaining resident information and request files, responding to emergencies through the Call-for-Aid System, scheduling transportation, entering maintenance and housekeeping work orders, managing guest room reservations in Outlook, sorting correspondence, receiving daily prescriptions, and providing administrative assistance as needed. The Receptionist also helps care for department equipment and supplies and participates in required educational programs and meetings. A high school education or equivalent is required. Customer service and office experience are preferred. No licensure is required.

Requirements

High school education or equivalent.
Provides care and services demonstrating person-centered care, including dignity, respect, compassion, coordinated support, and personalized care.

Nice To Haves

Customer service experience is preferred.
Office experience is preferred.

Responsibilities

Greets, assists, and directs visitors, residents, and other callers.
Provides assistance and directions to visitors and residents, determines the purpose of their visit, and arranges an escort when needed.
Receives messages, flowers, newspapers, and other items; notifies appropriate staff and delivers or arranges delivery.
Conducts recreation activities such as exercise, games, and discussion groups.
Maintains files on resident meal-service requests and other needs, along with resident directories and related information.
Assists with care and maintenance of department equipment and supplies.
Participates in educational programs and in-service meetings and attends meetings as required.
Handles incoming emergencies through the Call-for-Aid System and notifies and directs appropriate staff.
Schedules resident transportation requests.
Enters maintenance and housekeeping work orders.
Maintains the Outlook calendar for guest room reservations.
Fills in for Administrative Assistants as needed.
Sorts and distributes incoming correspondence.
Assists staff with administrative duties and requests.
Receives daily prescriptions from various pharmacies.
Performs other duties as assigned.