Receptionist - Evenings

Journey Skilled Nursing•Stone Mountain, GA

About The Position

Journey is seeking a friendly, organized Receptionist to serve as the first point of contact for patients and visitors and help ensure smooth, efficient front desk operations. The role involves welcoming visitors, managing calls and appointments, maintaining accurate records, assisting with administrative tasks, and coordinating with clinical staff. The position is full-time, Monday through Friday, from 3 PM to 11 PM.

Requirements

High school diploma or equivalent.
Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
Strong verbal and written interpersonal and communication skills.
Proficiency in Microsoft Office Suite.
Experience with electronic health record (EHR) systems.

Nice To Haves

Additional education or certification in office administration.

Responsibilities

Greet and welcome patients and visitors in a warm and professional manner.
Answer and direct incoming phone calls and take messages as necessary.
Schedule and confirm patient appointments, ensuring accurate records in the system.
Maintain a clean and organized reception area.
Assist with administrative tasks, including filing, data entry, and handling correspondence.
Respond to patient inquiries and provide information about services offered.
Collaborate with clinical staff to support effective communication and coordination of care.