Receptionist - Neurology

Freeman Health System

About The Position

The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System. Duties include scheduling patient appointments, answering phone calls, updating patient registrations, providing general information through respectful and effective communication, and performing other activities that help create a safe and positive environment.

Responsibilities

  • Greet customers, patients, vendors, and other visitors to the facility.
  • Answer patient questions and provide assistance and directions when necessary.
  • Register patients and ensure documentation and forms comply with state and federal regulations, including HIPAA.
  • Collect patient payments and print receipts.
  • Count and balance the cash drawer.
  • Use medical office software to schedule new and follow-up patient appointments.
  • Verify eligibility.
  • Perform other duties as assigned.

Benefits

  • Health, vision, and dental insurance
  • Retirement plan with employer match
  • Wellness program with discounts on health insurance or a cash bonus for participation
  • Milestone payments based on length of employment
  • Paid time off (PTO)
  • Extended sick pay
  • Learning Center designated for Freeman Family members
  • Payroll deduction at locations such as The Daily Grind, Freeman Gift Shop, and the cafeteria
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