Receptionist - Western AZ Family Practice

Community Health Systems•Bullhead City, AZ

About The Position

The Receptionist ensures a positive first impression by welcoming patients, visitors, and staff with professionalism and care. The role oversees front desk operations, handles inquiries, directs visitors, and provides administrative support to maintain an efficient and organized facility environment.

Requirements

  • 0–2 years of customer service or office administration experience.
  • Strong verbal and written communication skills.
  • Proficiency with office equipment and basic computer applications, including Microsoft Office Suite.
  • Excellent organizational and multitasking skills.
  • Professional and courteous demeanor.
  • Ability to maintain confidentiality and adhere to privacy standards.
  • Must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Responsibilities

  • Greet and welcome patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
  • Answer, screen, and transfer phone calls to employees, ensuring courteous and accurate communication.
  • Respond to customer inquiries promptly and professionally, providing information or redirecting as necessary.
  • Perform general clerical duties, including filing, copying, and composing routine correspondence.
  • Maintain a clean and organized reception area.
  • Operate standard office equipment, such as copiers, fax machines, and computers.
  • Manage scheduling tasks, including appointment setting and meeting coordination, as needed.
  • Monitor and maintain office supplies, notifying appropriate personnel of replenishment needs.
  • Assist with special projects and additional administrative tasks as assigned.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.

Benefits

  • Competitive pay
  • Medical, dental, vision, and life insurance
  • Generous paid time off and extended illness benefits
  • 401(k) with company match
  • Career development, learning opportunities, and advancement pathways
  • Licensure and certification reimbursement for eligible roles
  • Student loan assistance for eligible roles
  • Employee rewards and recognition programs
  • Voluntary benefits, including pet insurance, identity protection, and legal insurance
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