Medical Receptionist - Family Practice

Lifepoint Health • Richlands, VA

1h • $15 - $19

About The Position

Clinch Valley Health is hiring a full-time Medical Receptionist for its Family Practice. The role supports healthcare operations and patient care by accurately registering patients, handling administrative and insurance processes, scheduling appointments, managing incoming calls, and coordinating patient flow with nurses and providers. The position follows a weekday schedule of 8 a.m. to 5 p.m. and offers a collaborative team environment, stable schedule, and work-life balance.

Requirements

• High school diploma or equivalent.
• Critical-thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

Nice To Haves

• One year of medical office experience preferred.

Responsibilities

• Obtain and accurately enter required demographic, billing, and clinical information in the registration system in a timely manner.
• Distribute and explain forms, documents, and educational handouts to patients or family members.
• Verify insurance benefits and obtain precertification or authorization as needed.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Schedule appointments according to established policies and procedures.
• Answer incoming calls and route them appropriately.
• Work with nurses and providers to support smooth patient flow.
• Follow up daily with patients who do not attend scheduled appointments.
• Attend monthly staff meetings and complete assigned courses related to the position.

Benefits

• Medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED