Receptionist - Healthcare
About The Position
BAART Programs is seeking a highly organized, professional, and enthusiastic receptionist to perform a range of administrative functions in a treatment center. The role coordinates office activities, supports clinic staff, and maintains clerical records and paperwork. The receptionist also assists with patient intake and provides office and lab-area support as applicable. BAART Programs is a progressive substance abuse treatment organization focused on high-quality patient care in a comfortable outpatient clinic setting. Its goal is to address the physical, emotional, and mental aspects of opioid use disorder to support patients in achieving long-term recovery and an improved quality of life.
Requirements
- High school diploma or equivalent.
- At least one year of prior experience in an office setting.
- Excellent customer service and professional public presentation skills, including telephone etiquette.
- Proficiency in basic PC skills.
- Ability to understand and follow oral and written directions and establish and maintain effective working relationships with patients, program management, medical staff, counselors, and peers.
- Ability to maintain routine records and communicate effectively, both orally and in writing.
- Self-directed, with the ability to work with little supervision.
- Flexible and cooperative in fulfilling all obligations.
- Satisfactory drug screen and criminal background check.
Nice To Haves
- Microsoft Word and Excel skills are preferred.
Responsibilities
- Perform secretarial duties, including answering and forwarding calls, managing mail, data entry, reconciling daily money collected, and controlling office inventory.
- Assist the Medical Director, Program Physician, or Nurse Practitioner with patient intakes, including scheduling, patient check-in, insurance verification, payment collection, and follow-up calls.
- Obtain patient histories from other NTPs, build blank patient files for new admissions, archive discharged files, and prepare and maintain reports and records.
- Maintain the office, including cleaning the children’s play area, disinfecting and cleaning the lab area, and cleaning the coffee and beverage area.
- If applicable, facilitate specimen collection from patients, deliver specimens to the lab, file results, and distribute them to counselors.
- Perform other duties as assigned.
Benefits
- 401(k) match
- Medical insurance
- Dental insurance
- Vision insurance
- Accident injury, hospital indemnity, and critical illness plans
- Company-paid short- and long-term disability
- Company-paid basic life insurance
- Paid time off
- Bereavement leave
- Flexible sick time
- Employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
