Front Desk (Lynn)

Dental Dreams LLC•Lynn, MA
•$16 - $18•Onsite

About The Position

Dental Dreams is hiring a Receptionist for its Lynn, Massachusetts office. The position focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. Receptionists work as part of a team in a fast-paced dental office, helping patients through check-in, appointment coordination, and payment and insurance processes. The company is interested in training candidates who want to become Dental Assistants or Office Managers.

Requirements

  • Customer service experience.

Nice To Haves

  • Experience with Dentrix and/or Eaglesoft.
  • Bilingual ability.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments in line with monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Verify dental benefits accurately.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Competitive compensation.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • Paid time off (PTO).
  • 401(k).
  • Vacation time.
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