Front Desk (Lynn)

DENTAL DREAMS • Lynn, MA

5d

About The Position

Dental Dreams in Lynn is hiring a Receptionist to join its team in Massachusetts. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work as part of a team and help maintain a clean, professional office environment. The company is also interested in training candidates who want to become Dental Assistants or Office Managers.

Requirements

• Customer service experience.

Nice To Haves

• Experience with Dentrix and/or Eaglesoft.
• Bilingual ability.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, emphasizing communication.
• Schedule patient appointments to meet monthly and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on time.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Benefits

• Competitive compensation and pay.
• Medical insurance.
• Vision insurance.
• Free dental treatment at company locations.
• Paid time off (PTO).
• 401(k).
• Vacation time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed