Receptionist (MTAL)

Civitas Senior Living•Midlothian, TX

9d•Onsite

About The Position

The Receptionist is the welcoming face and attentive ear for the community, helping provide a seamless and friendly experience for residents, family members, vendors, and employees. The role delivers customer service, supports communication and routine administrative tasks, maintains mail distribution, and helps keep the front desk and lobby clean and comfortable. Training is provided. Applicants must reside in the state where the community is located, and employment offers are contingent on successful completion of the screening process required by state regulations.

Requirements

Exceptional ability to communicate with a diverse audience.
Compassion and genuine interest in working with the elderly.
Residency within the state where the community is located.
Successful completion of the screening process required by state regulations.

Nice To Haves

Prior work experience in senior living or healthcare is a plus, but not mandatory.

Responsibilities

Deliver high-quality customer service with warmth and professionalism.
Answer and transfer calls, take detailed messages, and ensure prompt communication.
Distribute resident and office mail.
Fax and photocopy documents and assist with file maintenance.
Maintain the front desk and lobby areas.
Work closely with other departments to foster a collaborative and efficient environment.