Receptionist (MTAL)

Civitas Senior Living•Midlothian, TX

8d•Onsite

About The Position

The Receptionist is the welcoming face and attentive ear of the community, providing a seamless and friendly experience for residents, family members, vendors, and employees. The role delivers high-quality customer service, supports communication and administrative needs, and helps maintain clean and comfortable front desk and lobby areas. The position works collaboratively with other departments. Training is provided; prior senior living or healthcare experience is a plus but is not mandatory. New hires must complete a screening process required by state regulations, and all employment offers are contingent on successful completion. Residency in the state where the community operates is a condition of employment.

Requirements

Exceptional ability to communicate with a diverse audience.
Compassion and genuine interest in working with the elderly.
Residency within the state where the community operates.
Successful completion of the screening process required by state regulations.

Nice To Haves

Prior work experience in senior living or healthcare; this is not mandatory, and training is provided.

Responsibilities

Deliver high-quality customer service with warmth and professionalism.
Answer and transfer calls, take detailed messages, and ensure prompt communication.
Distribute resident and office mail.
Fax, photocopy, and assist with file maintenance.
Maintain front desk and lobby areas to reflect cleanliness and comfort.
Work closely with other departments to foster a collaborative and efficient environment.