Receptionist - PRN

KVC Health Systems•Hays, KS

3d•$0 - $16•Onsite

About The Position

The Receptionist serves as the first point of contact for patient families, visitors, and prospective employees at hospital and residential locations. The role helps create a safe, welcoming, and professional environment by greeting and screening visitors, managing security protocols, maintaining a calm and presentable lobby, and providing efficient administrative support to clinical and administrative teams. Responsibilities include answering multi-line phones, handling sensitive information in accordance with HIPAA and organizational privacy policies, supporting filing and correspondence tasks, and coordinating mail and packet delivery. This is a safety-sensitive role in a behavioral health environment that requires appropriate alertness, sound judgment, professional boundaries, and the ability to respond to changing conditions and de-escalate crisis situations as trained. Required training in crisis prevention/intervention and safety holds must be completed as a condition of employment.

Requirements

Must be at least 20 years of age.
High school diploma or GED from an accredited institution.
Valid driver’s license and auto insurance.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to communicate effectively in English, verbally and in writing, to conduct official business.
Ability to stand, walk, and communicate regularly, and to reach, climb, balance, stoop, kneel, or crawl.
Ability to lift 10 pounds regularly, 25 pounds frequently, and up to 75 pounds occasionally.
Ability to maintain appropriate alertness, exercise sound judgment, maintain professional boundaries, and respond safely to changing conditions.
Successful completion of required crisis prevention/intervention and safety hold training.

Nice To Haves

Intermediate knowledge of Microsoft Word and Excel.

Responsibilities

Greet and professionally screen visitors while following security protocols, maintaining logs, and issuing site-specific badges.
Answer, screen, and route incoming calls using a multi-line phone system.
Protect confidential information in accordance with HIPAA and KVC privacy policies.
Provide administrative support, including filing patient charts, medical files, and variance reports.
Type and keyboard professional correspondence, reports, and other administrative projects.
Manage incoming and outgoing mail and coordinate delivery of essential packets.
Keep lobby and front desk areas presentable, uncluttered, and clean.
Demonstrate respectful conduct toward colleagues and community stakeholders and serve as a role model for the children and families served.
Maintain alertness and use sound judgment and professional boundaries in a safety-sensitive behavioral health environment.
De-escalate crisis situations as trained and complete required crisis prevention/intervention and safety hold training.