Receptionist

Recovery Centers of America • Earleville, MD

23h • Onsite

About The Position

Recovery Centers of America is seeking a professional, friendly, and detail-oriented Receptionist to serve as the first point of contact for our facility. In this role, you will create a welcoming environment for guests, clients, and residents while delivering exceptional customer service. Your contributions will play a key role in maintaining our reputation for compassionate care and professionalism.

Requirements

• High School Diploma (required)
• Previous experience working with the public
• Strong clerical and customer service skills
• Proficiency in Microsoft Office
• Familiarity with switchboard operations
• Excellent written and verbal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Commitment to maintaining strict confidentiality, including HIPAA compliance

Nice To Haves

• Customer Service Excellence: Builds positive relationships with staff, patients, and visitors
• Communication Skills: Listens effectively and responds thoughtfully to diverse audiences
• Initiative: Goes above and beyond to improve processes and service quality
• Integrity: Upholds ethical standards and respects diverse backgrounds
• Reliability: Delivers consistent results and builds trust across the organization

Responsibilities

• Answer and manage incoming phone calls, directing them appropriately
• Greet guests, new clients, and residents with warmth and professionalism
• Handle incoming and outgoing mail
• Maintain organized filing systems
• Order and manage office supplies
• Coordinate and track facility maintenance requests

Benefits

• Be part of a mission-driven organization dedicated to helping individuals on their path to recovery.
• You’ll work in a supportive environment where your contributions truly make a difference every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED