Receptionist The Residence at Ferry Park

LCB Senior Living•Rocky Hill, CT

3d•$18 - $21•Onsite

About The Position

LCB Senior Living is hiring a full-time Receptionist at The Residence at Ferry Park in Rocky Hill, Connecticut. The Receptionist helps represent the Residence and its core values to residents, visitors, coworkers, prospective residents, families, professionals, and the surrounding community. The role provides front-desk and clerical support, coordinates front-desk activities, and responds calmly to emergency situations. The wage range is $18.00–$21.00 per hour, based on years of experience. The position requires six months to one year of prior reception experience in an office environment. A high school diploma or GED is preferred.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming calls and visitors pleasantly and courteously, provide clerical support, and represent the Residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Focus and dedication to providing excellent customer service.
Six months to one year of prior reception experience in an office environment.
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Ability to lift and carry at least 15 pounds.
Ability to push and pull carts; continuously walk, sit, and stand; and turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require.
Ability to use good body mechanics.
Ability to type and use a computer.

Nice To Haves

High school diploma or GED.
Typing or word-processing experience.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively and interact with prospective residents, family members, and professionals to support community occupancy.
Perform duties and responsibilities with a positive attitude.
Handle incoming telephone calls professionally and courteously, directing them as appropriate.
Greet guests and visitors professionally and courteously, directing them as appropriate.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front-desk activities and keep the front desk neat and orderly.
Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
Attend required in-service training sessions and orientations.
Respond to residents' needs courteously.
Regularly update the communication log book.
Maintain and replenish community brochures.