Receptionist - Puerta del Sol

American Campus Communities•Irvine, KY

9d•Onsite

About The Position

The Receptionist works at Puerta del Sol in Irvine, California, within the Property Admin department and reports to the Resident Experience Manager. The role welcomes visitors, handles incoming calls, provides general information, and supports office administration. The position also serves as a representative and liaison for American Campus in interactions with others. Certain activities may be photographed or recorded for quality control or training, and compliance with the Photo, Video and Voice Recording Policy is a condition of employment. American Campus Communities describes its culture as committed to inclusion, diversity, and equality, with goals focused on accountability and empathetic leadership. Employees are expected to take pride in the community, including picking up trash regardless of position or tenure at a property.

Requirements

Ability to understand and adhere to policies and procedures.
Basic math skills.
Effective verbal and written communication skills with residents and guests.

Nice To Haves

High school diploma preferred.

Responsibilities

Welcome on-site visitors and announce them to appropriate personnel.
Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
Answer questions about the organization and provide callers with the address, directions, and other general information.
Update travel calendars as needed.
Receive, sort, and route mail.
Order, receive, and maintain office supplies.
Serve as an American Campus representative and liaison in all interactions.
Pick up trash as part of taking pride in the community.