About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department, upholding the policies, procedures, and standards in the visual manual, and promoting every sale and promotion. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience that helps acquire and retain long-term customers. The position emphasizes outstanding customer service and merchandise promotion. The Sales Associate also assists with daily store operations, communicates merchandise and operational concerns to store management, attends staff meetings and tech clinics, and helps protect company assets and financial information. The role has no supervisory responsibilities.

Requirements

  • 0–2 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks accurately.
  • Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

  • Provide extraordinary customer service, including welcoming customers and assisting multiple customers during peak periods.
  • Promote and sell the organization's services and merchandise.
  • Set goals to improve selling skills and track overall sales.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
  • Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
  • Achieve or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
  • Attend all store staff meetings and tech clinics.
  • Protect company assets and financial information by ensuring internal control procedures are accurate and effective and by informing management or appropriate officials of potential fraud risks.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service