Receptionist Full-Time

PACS•Arvin, CA

5d•$18 - $19

About The Position

Arvin Post Acute is seeking a friendly, professional, and dependable full-time Receptionist to join its administrative team. The Receptionist is the first point of contact for residents, families, visitors, applicants, and community partners, and helps create a warm, positive experience. The role is limited to clerical duties within the Reception/Administrative area and has no clinical or resident-care responsibilities. The position provides reception and general administrative support, including greeting and directing visitors, managing calls, maintaining visitor records, handling mail and deliveries, scheduling appointments and meeting rooms, and completing routine office assignments. The Receptionist is expected to maintain a welcoming reception area, follow facility safety, security, visitor-management, and emergency procedures, and protect confidential resident information. The position has no supervisory responsibilities and requires no travel. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

High school diploma or GED.
Basic knowledge of Microsoft Office, clerical functions, and multiline telephone systems.
Professional telephone etiquette and excellent customer-service skills.
Strong written and verbal communication abilities.
Ability to follow written and verbal instructions.
Strong organization, accuracy, and attention to detail.
Ability to manage interruptions and multiple responsibilities calmly.
Dependable attendance and a positive, team-oriented attitude.
Ability to maintain professionalism and confidentiality at all times.

Nice To Haves

Previous receptionist, administrative, clerical, or customer-service experience.

Responsibilities

Greet residents, families, applicants, vendors, and visitors in a friendly and professional manner.
Answer a multiline telephone system, transfer calls, and take accurate messages.
Check visitors in and direct or escort them to the appropriate destination.
Maintain accurate visitor sign-in and sign-out records.
Notify employees of visitor arrivals, appointments, and cancellations.
Provide general administrative and clerical support.
Handle incoming and outgoing mail, packages, and deliveries.
Schedule appointments and maintain meeting-room reservations.
Make copies, scan documents, organize files, and complete routine office assignments.
Keep reception and lobby areas clean, organized, and welcoming.
Respond professionally to questions from residents, families, employees, and visitors.
Follow facility safety, security, visitor-management, and emergency procedures.
Protect resident privacy and maintain the confidentiality of health and personal information.
Promptly report suspected or known confidentiality violations to the Administrator.
Perform additional clerical duties as assigned.