Receptionist - Full-Time

R M ROACH & SONS INC • Martinsburg, IA

5d • Onsite

About The Position

Roach Energy is hiring an entry-level Receptionist / Office Assistant for its Martinsburg, West Virginia location. This full-time office role is suited to someone who enjoys customer service, interacting with people, answering phones, and helping an office run smoothly. The position provides general clerical and administrative support, assists walk-in customers, and helps process customer information, payments, and service requests. Previous customer service experience is required; prior office or receptionist experience is helpful but not required. The role may require extended hours during peak season.

Requirements

• Previous customer service experience.
• Friendly, professional communication and telephone skills.
• Basic computer skills and the ability to learn Microsoft Word, Outlook, Excel, and other office software.
• Strong organizational skills and attention to detail.
• Dependability, punctuality, and good attendance.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Willingness to work extended hours during peak season.
• Valid driver's license.
• Satisfactory background check.
• Must pass a pre-employment drug screen.

Nice To Haves

• Previous office or receptionist experience.
• Knowledge of Cargas software.

Responsibilities

• Answer incoming phone calls and direct callers to the appropriate departments.
• Greet visitors and assist walk-in customers in a friendly, professional manner.
• Provide general clerical and administrative support to the office team.
• Sort and distribute mail, and prepare invoices and statements for mailing.
• Maintain office supplies, postage, and filing systems.
• Assist with entering customer and delivery information.
• Help process customer payments and service requests.
• Provide backup support to the team.
• Perform other general office duties as assigned.

Benefits

• Medical insurance eligible on Day One.
• Dental insurance eligible on Day One.
• Vision insurance eligible on Day One.
• 401(k) with a 4% company match.
• Generous paid time off.
• Competitive pay based on experience.
• Team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed