Receptionist-DENT Float - East Bakersfield Dental Center
About The Position
The Receptionist serves as a focal point for the Dental Clinic appointment system and is primarily responsible for the smooth flow of patients through the Clinic’s services. The role schedules appointments according to written protocols, directs patients to appropriate providers, and helps ensure that providers’ schedules are well organized. The position requires the ability to work independently, prioritize activities, and respect patient confidentiality. The Float Receptionist is assigned to a primary site but may travel to other sites within the same county to provide coverage, sometimes without advance notice. The role also requires predictable in-person attendance.
Requirements
- High school graduate or equivalent completion of 12th grade.
- At least 18 years of age.
- Valid California driver license.
- Maintain a clean driving record.
- Maintain active auto insurance.
- Ability to function independently and prioritize activities.
- Respect for patient confidentiality.
- Belief in health care with dignity for all.
Nice To Haves
- At least two years of experience in a healthcare setting is preferred.
- Knowledge of the community and skill communicating with people and understanding their problems.
Responsibilities
- Greet and register patients as they arrive.
- Verify insurance eligibility and/or income to determine the applicable fee schedule.
- Check patients in and follow protocol to notify the back office.
- Schedule patient appointments according to written protocols.
- Conduct preliminary needs assessments for walk-in patients and schedule work-in appointments according to written protocols.
- Answer and direct incoming calls.
- Review daily route slips for accurate posting and billing.
- Confirm appointments for the following day.
- Collect and record patient payments.
- Scan documents as needed.
- Follow daily deposit procedures.
- Maintain reasonable and predictable in-person attendance.
- Perform other duties as required.
Benefits
- Competitive pay matched to abilities and experience.
- Health coverage for the employee and family.
- Generous number of vacation days per year.
- Wellness plan and health club discounts.
- Continuing education assistance.
- 403(B) plan with company matching.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
