Receptionist-Full Time/No Weekends

AMSURG•Wilson, NC

1d•Onsite

About The Position

Serve as the first point of contact for patients and visitors in a fast-paced ambulatory surgery center. This role is responsible for providing exceptional customer service while ensuring efficient patient registration, accurate collection of demographic and insurance information, and compliance with all center policies and procedures.

Requirements

Strong organizational skills
Attention to detail
Excellent computer and telephone skills
Proficiency in Microsoft Office applications (including Outlook and Excel)
Ability to work effectively in a fast-paced healthcare environment

Responsibilities

Greeting and assisting patients and visitors
Answering and directing telephone calls
Collecting and verifying patient identification and insurance information
Obtaining required signatures
Maintaining accurate patient records within in the practice management and revenue cycle systems
Collecting copayments and deductibles and issuing receipts
Coordinating with clinical staff regarding patient readiness and appointment status
Preparing patient charts
Maintaining confidentiality of all patient and financial information in accordance with HIPPA regulations
Monitoring office supply inventory
Assisting with general administrative tasks to support daily operations