Receptionist NO WEEKENDS (60103)

Parks Automotive Group • Charlotte, NC

1d • Onsite

About The Position

Assertively and cheerfully perform or ensure performance of any and all activities necessary to improve and maintain the highest possible experience for the customer. Acknowledge and greet each showroom visitor. Answer all incoming calls with a professional and friendly voice. Communicate with callers in an efficient manner, minimizing time they are put on hold. Take messages, forward calls, etc. Provide basic information to callers who have general questions (address, hours, etc.). Other duties as assigned.

Requirements

• Pleasant and engaging phone persona.
• Professional personal appearance.
• Must speak clearly on the telephone and convey an image of professionalism and competence to callers.
• Strong communication skills.
• Team oriented.

Responsibilities

• Improve and maintain the highest possible customer experience.
• Acknowledge and greet each showroom visitor.
• Answer all incoming calls with a professional and friendly voice.
• Communicate with callers in an efficient manner, minimizing hold times.
• Take messages and forward calls.
• Provide basic information to callers regarding address and hours.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed