Receptionist-Full Time/No Weekends

Amsurg•Wilson, NC

14h•Onsite

About The Position

Serve as the first point of contact for patients and visitors in a fast-paced ambulatory surgery center. This role is responsible for providing exceptional customer service while ensuring efficient patient registration, accurate collection of demographic and insurance information, and compliance with all center policies and procedures. Key responsibilities include greeting and assisting patients and visitors, answering and directing telephone calls, collecting and verifying patient identification and insurance information, obtaining required signatures, and maintaining accurate patient records within in the practice management and revenue cycle systems. This position is responsible for collecting copayments and deductibles and issuing receipts. Additional responsibilities include coordinating with clinical staff regarding patient readiness and appointment status. Preparing patient charts, maintaining confidentiality of all patient and financial information in accordance with HIPPA regulations, monitoring office supply inventory, and assisting with general administrative tasks to support daily operations. The ideal candidate demonstrates strong organizational skills, attention to detail, excellent computer and telephone skills, proficiency in Microsoft Office applications (including Outlook and Excel), and the ability to work effectively in a fast-paced healthcare environment.

Requirements

Strong organizational skills
Attention to detail
Excellent computer skills
Excellent telephone skills
Proficiency in Microsoft Office applications (including Outlook and Excel)
Ability to work effectively in a fast-paced healthcare environment

Nice To Haves

NextGen knowledge
Provation knowledge
Athena knowledge
Clariti knowledge
InstaMed knowledge

Responsibilities

Serve as the first point of contact for patients and visitors.
Provide exceptional customer service.
Ensure efficient patient registration.
Accurately collect demographic and insurance information.
Comply with all center policies and procedures.
Greet and assist patients and visitors.
Answer and direct telephone calls.
Collect and verify patient identification and insurance information.
Obtain required signatures.
Maintain accurate patient records within practice management and revenue cycle systems.
Collect copayments and deductibles and issue receipts.
Coordinate with clinical staff regarding patient readiness and appointment status.
Prepare patient charts.
Maintain confidentiality of all patient and financial information in accordance with HIPPA regulations.
Monitor office supply inventory.
Assist with general administrative tasks to support daily operations.