Receptionist

SunState Medical Specialists • Miami, FL

13d • Onsite

About The Position

In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.

Requirements

• Ability to maintain a cheerful, positive and respectful attitude
• Excellent organizational and interpersonal skills
• Good telephone, computer, and typing skills
• High School graduate or equivalent

Nice To Haves

• 1+ year experience as medical receptionist preferred, but not required
• Bilingual English/Spanish preferred

Responsibilities

• Maintenance of patient's chart: Patient demographics, Billing information, Copy photo I.D. and insurance card, Obtain necessary consent form signatures, including HIPAA policy
• Verification of Insurance Benefits: Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter, Eligibility and financial responsibility information must be communicated clearly to patients, Benefit information is documented in the patient record
• Assist with Patient Collections: Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due, Assist with patient questions regarding billing and insurance payments
• Schedule patient appointments: New and follow up appointments within the practice, Consultation appointment referrals
• Assist with incoming phone calls: Manage incoming calls and transfer appropriately, Take complete and accurate messages and ensure message delivery in a timely manner

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED