Receptionist (FM)

Medical Associates of NWA•Springdale, AR

15h

About The Position

The Receptionist performs routine procedures associated with patient encounters and maintains positive relationships with patients, family members, visitors, and fellow employees. The role makes patient appointments and maintains accurate, orderly schedules for physicians. MANA Family Medicine Clinics provide comprehensive healthcare for people of all ages, with care for men, women, and children. MANA is an independent, physician-owned group serving Northwest Arkansas through family medicine, pediatrics, women’s health, specialists, and advanced health services. Its mission is to improve quality of life by providing compassionate, comprehensive, quality healthcare.

Requirements

High school diploma or GED.

Responsibilities

Manage all phases of the patient encounter.
Verify and/or update patient contact information and deliver charts to the designated location before patient visits.
Answer incoming telephone calls and follow up on no-show appointments as needed.
Receive, record, and relay incoming messages to appropriate personnel in a timely manner.
Collect copays and balances, maintain log sheets, and balance them at the end of the day.
Make patient appointments and maintain accurate, orderly physician schedules.
Perform other related duties as assigned.

Benefits

Medical insurance
Vision insurance
Dental insurance
HSA or FSA options with medical insurance
Voluntary accident and critical illness insurance through Aflac
Employer-paid life, long-term disability, and short-term disability benefits
401(k) match and profit sharing
Up to 21.5 paid days off during the first year of employment, including PDO, EID, and Perfect Attendance benefits
Six paid holidays during the first year of employment
Corporate discounts through local and nationwide retailer partnerships
One-on-one training and development at hire