Receptionist (FM)

Medical Associates of NWA • Bentonville, AR

2d

About The Position

The Receptionist performs routine procedures associated with patient encounters and maintains positive relationships with patients, family members, visitors, and fellow employees. The role schedules patient appointments and maintains accurate, orderly schedules for physicians. It also manages patient encounter processes, telephone communications, messages, and payment-related tasks.

Requirements

• High school diploma or GED.

Responsibilities

• Manage all phases of the patient encounter.
• Verify or update patient contact information and deliver charts to the designated location before patient visits.
• Answer incoming telephone calls and follow up on no-show appointments as needed.
• Receive, record, and relay incoming messages to appropriate personnel in a timely manner.
• Collect copays and balances, maintain log sheets, and balance them at the end of the day.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• HSA or FSA options with medical insurance
• Voluntary Aflac accident and critical illness coverage
• Employer-paid life insurance and long- and short-term disability benefits
• 401(k) match and profit sharing
• Up to 21.5 paid days off, including PDO, EID, and perfect attendance benefits, during the first year of employment
• Six paid holidays
• Corporate discounts through local and nationwide retailer partnerships
• One-on-one training and development at hire

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED