Receptionist (FM)

Medical Associates of NWA • Bentonville, AR

4d

About The Position

The Receptionist performs procedures associated with routine patient encounters and maintains positive relationships with patients, family members, visitors, and fellow employees. The role schedules patient appointments and maintains accurate, orderly schedules for physicians. The Receptionist manages patient encounters, handles calls and messages, and collects and balances payments.

Requirements

• High school diploma or GED.

Responsibilities

• Manage all phases of the patient encounter.
• Verify and/or update patient contact information and deliver charts to the designated location before patient visits.
• Answer incoming telephone calls and follow up on no-show appointments as needed.
• Receive, record, and relay incoming messages to appropriate personnel in a timely manner.
• Collect copays and balances, maintain log sheets, and balance them at the end of the day.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• HSA or FSA options with medical insurance
• Voluntary Aflac accident and critical illness coverage
• Employer-paid life insurance and long-term and short-term disability benefits
• 401(k) match and profit sharing
• Up to 21.5 paid days off during the first year of employment, including PDO, EID, and Perfect Attendance benefits
• Six paid holidays during the first year of employment
• Corporate discounts with local and nationwide retailers
• One-on-one training and development at hire

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED