Receptionist

ADVANCED ORTHOPAEDIC ASSOCIATES PA • Wichita, KS

14d • Onsite

About The Position

The Receptionist serves as the first point of contact for patients, visitors, and vendors, providing a welcoming and professional environment in a medical practice’s front office. The role supports smooth front desk operations by greeting patients, checking them in and out, collecting payments, scheduling appointments, answering calls, and completing general administrative and clerical tasks. The position involves frequent interaction with patients and staff and regular use of office equipment.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Commitment to maintaining patient confidentiality.
• Proficient computer skills.
• Ability to maintain professionalism under pressure.

Nice To Haves

• Previous front desk, receptionist, or customer service experience is preferred.
• Medical office experience is a plus.

Responsibilities

• Greet and assist patients, visitors, and vendors professionally and courteously.
• Check in patients, verify demographic and insurance information, and update records as needed.
• Collect co-pays and outstanding balances.
• Schedule, reschedule, and cancel patient appointments as requested.
• Answer incoming phone calls and direct them to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative projects and clerical tasks as assigned.
• Maintain patient confidentiality at all times.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED