Receptionist

Richardson Wealth LtdToronto, ON

About The Position

The Receptionist’s role is to provide administrative support to the branch and display a professional manner when dealing with the investment advisors, their team members and clients. This is an existing vacancy.

Requirements

  • High School Diploma
  • 1-3 years working experience.
  • Experience in the Finance industry
  • Eager to learn new skills and adapt to a changing working environment.
  • Operations familiarity within the brokerage industry
  • Strong Microsoft Office Suite skills
  • Effective communication and interpersonal skills
  • Detail oriented and strong organizational skills.

Responsibilities

  • Answer and route incoming calls in a professional and timely manner.
  • Greet clients and visitors; assess needs and direct them to the appropriate staff member or resource.
  • Sort, distribute, and route incoming mail.
  • Monitor and triage inquiries received via social media, business cards, and voicemail; escalate or route items as needed.
  • Coordinate branch and client meetings, including scheduling support and boardroom setup.
  • Maintain meeting rooms to a professional standard, ensuring rooms are clean and appropriately set up.
  • Receive cheques from walk-in clients and maintain required tracking documentation for compliance purposes.
  • Prepare and complete daily bank deposits in coordination with the Branch Assistant.
  • Provide administrative support for branch management projects and initiatives, as required.

Benefits

  • performance-based incentive plan
  • comprehensive health & dental benefits
  • group RRSP matching plan
  • paid time off
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