Receptionist

CenterWell • Coral Springs, FL

10d • Onsite

About The Position

Become a part of our caring community This is a brand new Conviva Clinic, that will open in July, at our new Coral Springs location. We are currently hiring personnel for this new center. We ask for your flexibility, as you will train in a nearby Conviva Clinic, while construction in Coral Springs is complete. You will mainly work out of the Deerfield Beach Specialty Center. You must be open to covering other nearby Conviva Centers. The Receptionist performs basic administrative, clerical, operational, customer support and computational tasks while greeting patients in a friendly manner. You will report to the Center Administrator. The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Use your skills to make an impact

Requirements

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Bilingual in English and Spanish
• Excellent customer service and multiphone line skills
• Team player
• Ability to multitask
• Detailed and organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Other administrative duties as assigned

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)

Responsibilities

• greeting patients in a friendly manner
• operates a switchboard or multi-line phone and maintains call logs
• take and distribute accurate messages
• greet visitors and determine the nature of their visit
• issue visitor passes and maintain visitor logs
• alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
• respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address
• miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed