Receptionist
Childnet Inc•Fort Lauderdale, FL
•$0 - $15•Hybrid
About The Position
This position performs administrative tasks requiring use of standard automated office systems, e.g., computers, telephones, facsimile machines, photocopiers, calculators.
Requirements
- One (1) year of experience performing General Clerical Support, Customer Service and Receptionist Duties required
- Equivalent combination of education, training and/or experience
- High School Diploma or equivalent
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Ability to make complex decisions and balance the needs of stakeholders involved.
- Ability to be sensitive to the service population’s cultural and socioeconomic characteristics.
- Ability to manage execution and direct the work of others towards task completion.
- Ability to provide high customer satisfaction with positive service delivery results.
Responsibilities
- Respond to a wide variety of inquiries from the general public about ChildNet programs and services. Provide resolution or direct inquiries to relevant department/person.
- Greet visitors upon arrival to ChildNet and provide direction to their destination.
- Receives and transfers all in-coming telephone calls, and route calls as necessary.
- Sort and distribute all incoming mail. Coordinates express mail services for pickup, delivery, and invoicing.
- Process correspondence and forms of a confidential or sensitive nature.
- Assists department personnel with administrative support.
- Helps maintain workplace security by checking and collecting badges as necessary and maintaining visitor logs.
- Assist in defusing concerns and complaints, when necessary.
- Perform computer related tasks using a variety of standard computer applications. Maintain order, appearance, and organization of reception area.
- Respond timely to email and phone calls. Contact staff to maintain client files and provide necessary information.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
