Receptionist
About The Position
We are seeking Part-Time Front Desk Receptionists to serve as the hospitable presence at The Club at Wynstone! Job Description: Cordially greet members and guests upon arrival at the Club's front desk, directing them accordingly. Answer incoming calls with courtesy, transferring them to the appropriate individual or department. Monitor Receptionist emails, responding promptly or redirecting to the relevant personnel. Inform staff of scheduled meeting arrivals. Utilize Club software to manage dining and event reservations, as well as to place to-go and delivery food orders. Administer surveys and distribute daily updates. Design buffet cards using Canva (design platform). Manage incoming mail, sorting and distributing it to the designated recipient or department, including packages received at the front desk. Oversee Coat Check and undertake Host/Hostess responsibilities during significant events. Stay informed about Club Events, menu offerings, and operating hours. Strive to memorize the names of members and their families for personalized greetings. Maintain cleanliness and organization at the front desk. Perform additional tasks as delegated by department managers.
Requirements
- Capable of sitting for extended periods.
- Present a professional appearance.
- Proficiency with technology and digital tools: Microsoft 365/Outlook, Point of Sale System (Club Essential) and Canva
- Prior experience in customer service is preferred
Nice To Haves
- Prior experience in customer service
Responsibilities
- Greet members and guests
- Answer and transfer calls
- Monitor and respond to emails
- Inform staff of meeting arrivals
- Manage dining and event reservations
- Administer surveys and distribute updates
- Design buffet cards using Canva
- Manage incoming mail
- Oversee Coat Check
- Host/Hostess responsibilities during events
- Stay informed about Club Events
- Memorize member names
- Maintain cleanliness at the front desk
- Perform delegated tasks
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
