PNW PACE PRN Receptionist

MultiCare Health System • Tacoma, WA

4d

About The Position

The Front Desk Specialist performs reception, registration, and secretarial functions in support of the Center’s daily operations and serves as the unit’s focal point for communication. Front-office duties may include reception, patient scheduling and registration, processing billing information, charge entry, payment posting, batch balancing, and cash reconciliation or balancing. The Manager determines the combination of duties based on clinic needs.

This is an intermediate clerical position performed under limited supervision. As an initial contact for patients and guests, the role requires a customer-service-oriented person with a professional appearance and manner. Work includes recurring duties that call for discretion, decision-making within the position’s scope, attention to detail, prioritization, organization, and strong interpersonal skills. Internal contacts include staff and management; external contacts include patients, families, health care providers, and the general public.

Requirements

• High school diploma or equivalent preferred.
• Vocational training in medical front office desired.
• One year of experience in a related field, or education/training to supplement experience.
• Experience with CPT and ICD-9 coding preferred.
• Customer-service orientation, professional appearance and manner, discretion, attention to detail, prioritization, organization, and interpersonal skills.

Nice To Haves

• Vocational training in medical front office.
• Experience with CPT and ICD-9 coding.

Responsibilities

• Perform reception, registration, and secretarial functions supporting the Center’s daily operations.
• Serve as a focal communication source for the unit and initial contact for patients and guests.
• Perform front-office duties, which may include patient scheduling and registration, processing billing information, charge entry, payment posting, batch balancing, and cash reconciliation or balancing.
• Use discretion and make decisions within the scope of the position’s responsibilities.
• Prioritize and organize recurring work while maintaining attention to detail and professional, customer-oriented interactions.

Benefits

• Competitive tuition assistance and career development opportunities.
• Generous paid time off.
• Code Lavender and Employee Assistance Programs.
• Medical, dental, and retirement benefits.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED