PNW PACE PRN Receptionist
About The Position
The Front Desk Specialist supports the daily operations of the Center by performing reception, registration, and secretarial functions and serving as the unit’s focal communication source. Front office duties may include reception, patient scheduling and registration, processing billing information, charge entry, payment posting, batch balancing, and cash reconciliation or balancing. The specific combination of duties is determined by the Manager to meet clinic needs. This intermediate clerical position works under limited supervision and is a highly visible initial point of contact for patients and guests. The role requires a customer-service-oriented individual who maintains a professional appearance and manner. Work involves recurring duties that require discretion, decision-making within the role’s responsibilities, attention to detail, prioritization, organization, and strong interpersonal skills. Internal contacts include staff and management; external contacts include patients, families, health care providers, and the general public.
Requirements
- High school diploma or equivalent preferred.
- One year of experience in a related field, or education and training that supplement experience.
- Customer-service orientation and a professional appearance and manner.
- Attention to detail, discretion, organization, prioritization, decision-making, and excellent interpersonal skills.
Nice To Haves
- Vocational training in medical front office desired.
- Experience with CPT and ICD-9 coding preferred.
Responsibilities
- Perform reception, registration, and secretarial functions supporting daily Center operations.
- Serve as the focal communication source for the unit and the initial point of contact for patients and guests.
- Carry out front-office duties, which may include patient scheduling and registration, processing billing information, charge entry, payment posting, batch balancing, and cash reconciliation or balancing.
- Exercise discretion and decision-making within the position’s responsibilities while prioritizing and organizing recurring work.
Benefits
- Competitive tuition assistance and career development opportunities.
- Paid time off.
- Employee Assistance Programs.
- Medical, dental, and retirement benefits.
- Competitive salary.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
