Receptionist

Allegro Senior Living•Crofton, MD

17d

About The Position

Spring Arbor Crofton Senior Living is seeking a friendly and dependable Receptionist to welcome residents, families, visitors, vendors, and team members and support the community’s daily operations. The Receptionist helps maintain a warm, professional environment and contributes to a smooth resident experience in a senior living community.

Requirements

Friendly, professional, and approachable demeanor.
Organization and strong attention to detail.
Ability to manage multiple tasks in a busy environment.
Excellent in-person and telephone communication skills.
Commitment to outstanding customer service.

Nice To Haves

Experience in healthcare, hospitality, administrative support, or customer service.
Strong telephone etiquette and communication skills.
Basic computer and office equipment proficiency.
Ability to maintain confidentiality and follow HIPAA guidelines.
Dependable, reliable, and team-oriented.

Responsibilities

Welcome residents, families, visitors, and vendors in a friendly, professional manner.
Answer and direct incoming calls using the community telephone and paging system.
Assist visitors and ensure guests sign in and out appropriately.
Take accurate messages and respond promptly to inquiries.
Schedule resident transportation for medical appointments.
Order, receive, stock, and distribute office supplies.
Notify the Supervisor in Charge (SIC) of resident bell calls as needed.
Provide administrative support for daily operations.