Evening Receptionist

Saint Therese•Monroe, MI

6d•Onsite

About The Position

The Receptionist at Saint Therese IHM in Monroe, Michigan, is the first point of contact for visitors, residents, families, and vendors. The role helps create a welcoming atmosphere, guides guests, answers questions, and supports a positive community experience. The receptionist also provides administrative and clerical support to multiple departments and maintains an organized front desk while handling competing priorities. This is a part-time evening position scheduled from 3:30 p.m. to 8:00 p.m., for 22 hours per two-week pay period. The position includes working every other weekend and every other holiday. Saint Therese IHM is a senior living community offering independent living, assisted living, memory care, and skilled and transitional care. The organization emphasizes personalized, compassionate, and person-centered service.

Requirements

At least one year of receptionist or administrative experience in a fast-paced environment.
Experience using Microsoft Office, including Word, Outlook, and Excel.
Professional, friendly, and service-focused demeanor.
Strong verbal and written communication skills.
Ability to communicate effectively with staff, residents, families, vendors, and visitors in a variety of situations.
Strong multitasking, organization, and prioritization skills.
Ability to work independently with minimal supervision.
Basic typing skills of approximately 30–35 words per minute.

Nice To Haves

Experience in healthcare, senior living, hospitality, or customer-facing service roles.

Responsibilities

Greet visitors, residents, families, and vendors professionally and warmly as the first point of contact.
Answer and manage a multi-line phone system and direct calls to the appropriate departments or team members.
Provide clear directions and general information to visitors and guests.
Support administrative and clerical tasks for multiple departments as needed.
Maintain a calm, organized front desk while managing multiple priorities.
Communicate professionally and effectively with residents, families, team members, and external partners.
Provide strong customer service and support a positive community experience.

Benefits

Competitive wages and pay with credit for experience.
Healthcare and medical benefits.
Dental insurance.
Vision insurance for employees working 60 or more hours per pay period.
Health Savings Account and Flexible Spending Account options.
Employer-paid life insurance for employees working 60 or more hours per pay period.
Paid time off.
403(b) retirement plan with employer match.
Tuition discounts and scholarships.
Public Service Loan Forgiveness (PSLF)-eligible employer.
Employee discount program.
Pet insurance.
Same Day Pay through UKG Wallet.
Career growth opportunities.