Receptionist - Office Staff

Foundry Commercial•Midlothian, VA

27d•$16 - $18

About The Position

The Receptionist performs receptionist and detailed business office duties and serves as the first point of contact for people entering or contacting the Community. The role welcomes residents, families, visitors, prospects, associates, and vendors, and helps establish a positive, friendly Community atmosphere. Responsibilities include answering and directing telephone calls, greeting and directing visitors and vendors, handling incoming and outgoing mail and packages, maintaining confidential information, and receiving resident maintenance requests through the Company Work Order system. Other duties may be assigned.

Requirements

Must be at least 18 years of age.
At least one year of experience as a receptionist in a professional business environment.
Working knowledge of appropriate Microsoft Office programs.
Working knowledge of office equipment such as a copy machine, calculator, and multi-line telephone system.
Positive criminal background screening.
Must adhere to the Company's Drug Free Workplace policy; associates are subject to the policy.
Well-developed interpersonal and communication skills.
Ability to work well with others and promote a team environment.
Customer-service focus in a fast-paced environment.
Dependability, a systematic approach, and accurate record-keeping.
Ability to maintain confidential information.
Professional appearance and demeanor.
Courteous, patient, and tactful conduct when working with the public, residents, and families.
Ability to learn tasks quickly and follow instructions.

Nice To Haves

Experience in healthcare, hospitality, or a service environment.
Attention to detail, organization, and ability to multitask.
Demonstrated teamwork skills.

Responsibilities

Serve as the first point of contact by telephone and for walk-in traffic, including prospects, residents, family members, associates, and vendors.
Greet guests, visitors, residents, and vendors in a positive and friendly manner and help establish a welcoming Community atmosphere.
Answer the telephone, take messages, and direct visitors and vendors to the appropriate party.
Retrieve, prepare, and distribute incoming and outgoing mail, courier services, and packages each day.
Maintain the confidentiality of pertinent resident, associate, Community, and Company information.
Receive resident apartment maintenance requests using the Company Work Order system.
Perform other assigned job duties.