FT Evening Receptionist

PACS•Richardson Nursing and Rehabilitation, NE

About The Position

The Receptionist attends to and greets visitors and answers the telephone. The role is limited to clerical duties in the Reception/Administrative area and has no clinical involvement or duties. The position has no supervisory responsibilities. The Receptionist provides general administrative support, welcomes and directs visitors, handles calls and mail, schedules appointments, maintains the reception area, and protects the confidentiality of resident care information, including protected health information. The role requires a high school diploma or GED. Previous administrative or receptionist experience is preferred. Basic knowledge of Microsoft Suite products, clerical functions, and a multiline phone system is required. The employee may occasionally lift or move up to 25 pounds and will use a computer and office equipment. Duties are performed in a typically low-to-moderate-noise environment. No travel is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Basic knowledge of Microsoft Suite products, clerical functions, and a multiline phone system.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and effectively present information and respond to questions from managers and employees.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Maintain confidentiality of resident care information, including protected health information.

Nice To Haves

Previous administrative or receptionist experience.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors in a friendly and positive manner.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain the visitor sign-in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Protect the confidentiality of residents’ protected health information and report suspected or known unauthorized disclosures to the Administrator.